Tech Support facts
While investigating facts about Tech Support, I found out little known, but curios details like:
In 1989, Bill Gates answered a Microsoft tech support call, and identified himself only as "William", then solved the issue. The customer called back later specifically requesting him.
The phrase "Atari Democrat," a nickname given in the early 80's to legislators pushing support for development of high-tech businesses to stimulate the economy and job growth
In my opinion, it is useful to put together a list of the most interesting details from trusted sources that I've come across. Here are 4 of the best facts about Tech Support I managed to collect.
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There are computer viruses, called ransom trojans, which encrypt all your files and will only let you unlock them by paying a fee. Because the scam only works as long as people believe paying up will work, cybercriminals even created tech support forums to ensure you get your files back.
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Microsoft has a tech support scam awareness webpage that includes a list of over 1000 known scammer telephone numbers
Tech Support data charts
For your convenience take a look at Tech Support figures with stats and charts presented as graphic.
Tech support infographics
Beautiful visual representation of Tech Support numbers and stats to get perspecive of the whole story.